Performance VPS
Foundational VPS
VDS
Specialty Servers
Domain Names
Colocation
Billing Cycles and Automatic Renewal
How anniversary billing works at NoBull Networks, which payment methods are accepted, when invoices are charged, and what happens if one goes unpaid.
NoBull Networks services are subscriptions: they renew automatically until you cancel them, so a forgotten invoice never takes a production server offline. This guide covers when you are billed, how, and what happens if a payment does not go through. The Terms of Service remain the authoritative text.
Anniversary billing#
We use an anniversary billing model. The day of the month you order a service becomes its recurring due date. Order on the 12th and every monthly renewal falls due on the 12th; a yearly service renews on the same calendar day each year. Different services can therefore have different due dates, and each one is invoiced separately.
Payment methods#
At checkout you agree to let our payment processors store your payment method for future invoices. Accepted methods include credit and debit cards, PayPal, and ACH bank draft, subject to what is offered at checkout. Renewal invoices, upgrade invoices, add-ons, and any applicable taxes are all charged automatically against the stored method.
To change your default payment method, open Billing in MyNobull and update it under payment methods before the next invoice is generated. Prices shown on the site include taxes and fees; there are no hidden extras at checkout.
Invoices and reminders#
Invoices are generated ahead of the due date and emailed to the address on your account, and they are always available under Billing, then My Invoices in MyNobull. If automatic payment succeeds you receive a receipt; if it fails you receive a reminder and the invoice stays open for you to pay manually.
Late and unpaid invoices#
- No late fees on standard services. Custom-quoted services may carry their own terms.
- Paying late does not move your due date: the next renewal still falls on the original anniversary day.
- An invoice that stays outstanding for more than seven days may result in termination of the service, and terminated services are wiped. Fix a failed payment quickly.
Filing a chargeback or payment dispute instead of contacting us places the whole account on hold, including every active service, until it is resolved, and unresolved disputes lead to termination. If something on an invoice looks wrong, open a billing ticket first; it is faster and it keeps your servers online.
Account credit#
Credit added to your account (for example an SLA credit) is applied automatically to future invoices on that account. Credit cannot be moved to another account and is not refunded as cash.
Domains#
Domain names also renew automatically, but they are managed a little differently: to let one lapse you must disable auto-renew on the domain itself. See Transfer a Domain to NoBull Networks and Cancel a Service.
Related#
- Refunds and the 30-Day Money-Back Guarantee
- Upgrade or Downgrade a Plan
- Bandwidth, Monthly Transfer, and Overage, which explains the one usage-based charge that can appear on an invoice
